Help Center

We listen because, without you, none of this matters.

Is there any limit for AI?

In the basic tier, anyone can ask upto 20 queries per day. For the pro tier, it's goes upto 50.
Is your data safe with Zigzag AI?

Absolutely, Zigzag AI secures your data with AES-256 encryption at rest and HTTPS/TLS during transmission.
Does Zigzag AI comply with SOC 2 standards?

Zigzag AI is working towards SOC 2 certification with the goal of completing it by mid 2025.
Has Zigzag AI met GDPR requirements?

Zigzag AI is actively pursuing GDPR compliance, targeting completion by mid 2025.
I forgot to cancel my subscription. Can I get a refund?

If you write to us within 24 hours of being charged, we'll try our best to give you a refund. But we recommend that you always cancel your subscription before the next payment date to avoid all this hassle. But, one question: why are you leaving us? Please write to us with detailed reasons or feedback and we'll give you a discount. Use the subject line 'HERE IS WHY I LEFT YOU' 😛
I need help with using Zigzag AI. Is there any guide?

Yes! You can go to the Zigzag AI Guide page.

Shoot us an email at team@zig-zag.ai