If you write to us within 24 hours of being charged, we'll try our best to give you a refund. But we recommend that you always cancel your subscription before the next payment date to avoid all this hassle. But, one question: why are you leaving us? Please write to us with detailed reasons or feedback and we'll give you a discount. Use the subject line 'HERE IS WHY I LEFT YOU' 😛

You can get in touch with us at team@zig-zag.ai and we'll try to help you out!

Absolutely, Zigzag AI secures your data with AES-256 encryption at rest and HTTPS/TLS during transmission. We are also ISO 27001 certified.

Zigzag AI is already compliant with SOC 2 standards and working towards SOC 2 certification with the goal of completing it by end 2025.

Zigzag AI is actively pursuing GDPR compliance, targeting completion by end 2025.

In the basic tier, anyone can ask upto 20 queries per day. For the pro tier, it's goes upto 50.